PRIVACY NOTICE

Centre International de Développement Pharmaceutique Ltee (CIDP) respects your privacy, and is committed to protecting the privacy, confidentiality and security of the personal data you provide us when you use our website. We are committed to protect your personal data in compliance with applicable data protection laws. Please read this privacy notice carefully as it contains important information on how CIDP, treats the personal data that you provide us including how and why we collect, store, use and share your personal data, your rights in relation to your personal data and on how to contact us and the regulatory authorities in the event you have a complaint.

  1. Who are we?

CIDP is a private and independent Contract Research Organisation (CRO) incorporated in Mauritius with subsidiaries in Romania, Brazil and India, that carries out high R&D activities for pharmaceutical, medical device, nutraceutical, and cosmetic industries. Our headquarters is situated at BioPark Mauritius, Socota Phoenicia, Sayed Hossen Road, Phoenix, Mauritius.

  1. Which personal data we collect?

When interacting with you, we may collect your personal data for the purposes of our business activities:

  • Name,
  • Gender,
  • Date of birth
  • ID/Passport number
  • Phone number
  • Physical characteristics
  1. How and why we use your personal data?

We use your personal data for the following purposes:

  • For the purpose of collecting your data in view of contacting you for future clinical trials and research projects at CIDP

 

  1. To whom do we disclose personal data?

Your personal data may be shared as follows:

  • with our employees for purposes of contacting you to invite you to participate with us on a clinical trial or a research project.
  • with our agents, advisers, accountants, auditors, lawyers, other professional advisors, contractors or third-party service providers for the purpose of assisting us to better manage, support or develop our business and comply with our legal and regulatory obligations;

We will ensure that your personal data is kept safely. Only designated persons will have access to your personal data on a strictly need-to-know basis.  In addition, third parties with whom we share your personal data will be contractually obliged to safeguard all personal data to which they have access.

Some disclosures do not require your consent. This happens when we share your personal data with (i) law enforcement bodies/agencies and other statutory authorities, if required by law and (ii) If required or authorized by law or if we suspect any unlawful activities on your part.

 

  1. How long do we keep your information?

Your personal data will be stored for as long as required to fulfil our business purposes and for the period of time required by law. To the extent required by law, we will take reasonable steps to destroy or anonymise personal data in a secure manner when we no longer need it for the purposes for which it was collected (as set out in section 3 of this notice) and retention is no longer necessary for legal or business purposes.

  1. Processing of personal data must be justified

We will only process your personal data where we are satisfied that we have an appropriate legal basis to do so, namely where you have provided us with your express consent to process your personal data for a specific purpose; or our use of your personal data is necessary to fulfill our statutory obligations with relevant authorities (regulators, tax officials, law enforcement bodies) or otherwise meet our legal responsibilities;

  1. Security of personal data

CIDP has in place reasonable technical and organisational measures to prevent unauthorised or accidental access, processing, erasure, loss or use of your personal data and to keep your personal data confidential.  These measures are subject to ongoing review and monitoring.  To protect your personal data, we also require our third-party service providers to take reasonable precautions to keep your personal data confidential and to prevent unauthorised or accidental access, processing, erasure, loss or use of personal data, and to act at all times in compliance with applicable data protection laws. We cannot guarantee that our website will function without disruptions. We shall not be liable for damages that may result from the use of electronic means of communication, including, but not limited to, damages resulting from the failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.

  1. Children and Minors

Except where required by local laws, we do not knowingly collect personal data from minors.  If you are a minor, you may only use our website and services with the permission of your parent or guardian. Our online services are not directed at children under the age of 18. If you believe we have collected information about a child under the age of 18, please contact our Data Protection Officer so that we may take appropriate steps to delete such information.

  1. Links to other websites

Our website may contain links to other websites, apps, content, services or resources on the internet which are operated by subsidiaries and affiliates of CIDP or third parties. If you access other websites, apps, content, services or resources using the links provided, please be aware they may have their own privacy policy, and we do not accept any responsibility or liability for these policies or for any personal data which may be collected through these sites. Please check these policies before you submit any personal information to these other websites

10.   Access to your personal data

You have the right to request a copy of the personal data we hold about you. To do this, simply contact our Data Protection Officer and specify what data you would like. We will take all reasonable steps to confirm your identity before providing details of your personal data.

 

You will not have to pay a fee to access your personal data (or to exercise any of your other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

11.   Correction of your personal data

You have the right to ask us to update, correct or delete your personal data. We will take all reasonable steps to confirm your identity before making changes to personal data we may hold about you. We would appreciate it if you would take the necessary steps to keep your personal data accurate and up to date by notifying us of any changes we need to be aware of.

 

  1. Withdrawal of consent and request for deletion or personal data

You may also withdraw your consent to to our processing of your personal data, at any time, and you may in certain circumstances ask us to delete your personal data.

Whenever reasonably possible and required, we will strive to grant these rights within 30 days, but our response time will depend on the complexity of your requests. We will generally respond to your requests free of charge unless if your request involves processing or retrieving a significant volume of data, or if we consider that your request is unfounded, excessive or repetitive in which case we reserve the right to charge a fee (as mentioned above regarding access).

There may be circumstances where we are not able to comply with your requests, typically in relation to a request to erase your personal data or where you object to the processing of your personal data for a specific purpose or where you request that we restrict the use of your personal data where we need to keep your personal data to comply with a legal obligation or where we need to use such information to establish, exercise or defend a legal claim. To make these requests, or if you have any questions or complaints about how we handle your personal data, or would like us to update the data we maintain about you and your preferences, please contact our Data Protection Officer at the address set out under section 18 below.

  1. Cookies policy

 

Our website uses cookies.

  • What is a cookie?

Cookies are small data files that your browser places on your computer or device.  Cookies help your browser navigate a website and the cookies themselves cannot collect any data stored on your computer or your files. When a server uses a web browser to read cookies they can help a website deliver a more user-friendly service. To protect your privacy, your browser only gives a website access to the cookies it has already sent to you.

  • Why do we use cookies?

We use cookies to learn more about the way you interact with our content and help us to improve your experience when visiting our website. Cookies remember the type of browser you use and which additional browser software you have installed. They also remember your preferences, such as language and region, which remain as your default settings when you revisit the website. Cookies also allow you to rate pages and fill in comment forms. Some of the cookies we use are session cookies and only last until you close your browser, others are persistent cookies which are stored on your computer for longer. The types of cookies we use are the following:

Session cookies – to allow you to proceed through many pages of a site quickly and easily without having to authenticate or reprocess each new page you visit.

Technical cookies – These cookies are required for the proper functioning and operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, to manage your bookings etc.

Analytical cookies – Allows us to gain insight into how our visitors use www.[xxx].mu, such as which web pages viewed, date and timestamp info, platform type used etc. This helps us to improve the way our website works.

Functional cookies – Used to recognise you when you return to our website. This enables us to remember your preferences, such as language or region, which remain as your default settings when you revisit the website.

  • How are third party cookies used?

For some of the functions within our websites we use third party suppliers, for example, when you visit a page with videos embedded from or links to YouTube. These videos or links (and any other content from third party suppliers) may contain third party cookies and you may wish to consult the policies of these third-party websites for data regarding their use of cookies. For further details on the third party cookies that we use, please read our page on cookie types.

 

  • How do I reject and delete cookies?

We will not use cookies to collect personally identifiable data about you. However, should you wish to do so, you can choose to reject or block the cookies set by the websites of any third party suppliers by changing your browser settings – see the Help function within your browser for further details. Please note that most browsers automatically accept cookies so if you do not wish cookies to be used you may need to actively delete or block the cookies.

You can also visit www.allaboutcookies.org for details on how to delete or reject cookies and for further data on cookies generally. For data on the use of cookies in mobile phone browsers and for details on how to reject or delete such cookies, please refer to your handset manual. Note, however, that if you reject the use of cookies you will still be able to visit our websites but some of the functions may not work correctly.

 

  1. Amendments to this Privacy Notice

We may amend this privacy notice from time to time. Any amendment will be posted on our website so that you are always informed of the way we collect and use your personal data. Updated versions of this privacy notice will include the date of the revision at the end of this privacy notice so that you are able to check when the privacy notice was last amended. Any changes to this privacy notice will become effective upon posting of the revised privacy notice on the website. Use of our website following such changes constitutes your acceptance of the revised privacy notice then in effect but, to the extent such changes have a material effect on your rights or obligations as regards our handling of your personal data, such changes will only apply to personal data after the changes are applied.

  1. Miscellaneous

This privacy notice is governed by and shall be construed in accordance with the laws of the Republic of Mauritius. This privacy notice is written in the English language and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this privacy notice, the English version shall prevail.

  1. How to contact us?

We have appointed a Data Protection Officer to oversee compliance with and questions in relation to this notice. If you have any questions about this notice, including any requests to exercise your legal rights, please contact our Data Protection Officer using the details set out below:

 

 

The Data Protection Officer

Centre International de Développement

Pharmaceutique Ltee

BioPark Mauritius, SOCOTA Phoenicia

Sayed Hossen Road, Phoenix, Mauritius

dpo@cidp-cro.com

+230 4012600

 

Complaints

 

If you believe we have not handled your request in an appropriate manner, you may lodge a complaint with the Data Protection Commissioner (DPC) (The Data Protection Office, 5th floor, SICOM Tower, Wall Street Ebène, Mauritius). However, we ask that you please try to resolve any issues with us first before referring your complaint to the DPC.

 

Volunteer privacy notice Version 2 dated 6 July 2023